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This web page represents a legal document that serves as our Terms of Use and it governs the legal terms of our website, www.mechanyx.gg, sub-domains, and any associated web-based and mobile applications (collectively, "Website"), as owned and operated by Mechanyx Codeworks.

Capitalized terms, unless otherwise defined, have the meaning specified within the Definitions section below. This Terms of Use, along with our Privacy Policy, any mobile license agreement, and other posted guidelines within our Website, collectively "Legal Terms", constitute the entire and only agreement between you and Mechanyx Codeworks, and supersede all other agreements, representations, warranties and understandings with respect to our Website and the subject matter contained herein. We may amend our Legal Terms at any time without specific notice to you. The latest copies of our Legal Terms will be posted on our Website, and you should review all Legal Terms prior to using our Website. After any revisions to our Legal Terms are posted, you agree to be bound to any such changes to them. Therefore, it is important for you to periodically review our Legal Terms to make sure you still agree to them.

By using our Website, you agree to fully comply with and be bound by our Legal Terms. Please review them carefully. If you do not accept our Legal Terms, do not access and use our Website. If you have already accessed our Website and do not accept our Legal Terms, you should immediately discontinue use of our Website.

The last update to our Terms of Use was posted on 12 April 2021.

Definitions

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The terms "us" or "we" or "our" refers to Mechanyx Codeworks, the owner of the Website.

A "Visitor" is someone who merely browses our Website, but has not registered as Member.

A "Member" is an individual that has registered with us to use our Service.

Our "Service" represents the collective functionality and features as offered through our Website to our Members.

A "User" is a collective identifier that refers to either a Visitor or a Member.

All text, information, graphics, audio, video, and data offered through our Website are collectively known as our "Content".

Legal Compliance

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You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. Mechanyx Codeworks reserves the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to canceling your Member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information, as allowed under our Privacy Policy.

Prohibited Content and Interactions:

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During your time using the Website, you will refrain from creating, distributing, uploading, interacting with, encouraging, or otherwise making available to Mechanyx.gg users any of the following types of content:

1. Content, statements, or posts that contain or depict nudity, pornography, sexual or otherwise lewd content.

2. Content, statements, or posts that contain acts of violence against people or living beings or;
content, statements, or posts that incites or has the potential to incite harm or violence towards people or living beings

3. Content, statements, or posts that are harassing to others or;
Content, statements, or posts that have the potential to incite others to harass individuals or groups.

Mechanyx.gg and its staff reserve the right to deem what we consider in violation or otherwise prohibit content we deem offensive which may not fall into the categories listed above.

Transaction Data from ToTheCause and other Payment Processing features:

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Mechanyx.gg has a number of powerful payment processing, donation, subscription, and other money-related features that allow creators from all over to get paid fairly and easily for the hard work that they do.

Powering the back end of these features is Stripe - a well known and secure online payment processing partner which we use to ensure all your contributors information is securely processed and stored.

As part of the sign up process with ToTheCause you will create a Stripe account. The Stripe Dashboard allows you a lot of purview into donations and contributions coming your way as well as information about each transaction and donor.

We encourage you to review this information as needed for legal and compliance reasons in line with your own personal financial situation and legal needs. However by using ToTheCause you are legally, morally, and ethically bound to protect this information with the same diligence that we do as a Company and in compliance with these Terms of Use as well as our Privacy Policy.

This means you will not under any circumstances for compensation or for free export, sell, or otherwise make available any of your contributors' information including names, email addresses, or other personally identifiable information. "Personally identifiable information" here means any information that directly, or when used with other information, can identify a person.

Due to the severity of this issue and how seriously we take user privacy any infraction to this term may result in civil and criminal penalties to the extent permitted by law. Naturally that sounds kind of intimidating - but we want to help too! If you have any questions about this policy, please feel free to get in contact with us. We'd be more than happy to explain in detail more about this policy and put you at ease about what you can and cannot do.

Block Dodging

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"Block Dodging" here means creating another account or otherwise using methods to circumvent a ban or block by another user on Mechanyx.gg. Mechanyx.gg takes the safety and privacy of our users seriously and we are continually implementing mechanisms and features that keep our users safe and comfortable when using our Site. One of these features is the ability to block users so that those users are not able to see or interact with the blocker's Mechanyx.gg pages, services, and content.

Under no circumstances are you permitted to create separate accounts or use any methods to try and circumvent this block or otherwise see the blocker's content.

Violation of this clause may result in deleting of both your original account, any subsequent accounts we suspect may have or will be used to dodge the block, and civil or criminal prosecution in cases where the act of circumventing the block presents what we perceive as a real-world, substantial, or inevitable risk to Mechanyx.gg, its parent company Mechanyx Codeworks, or any of the users of Mechanyx.gg.

Intellectual Property

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Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.

Links to Other Websites

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Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. Mechanyx Codeworks has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.

Email Services

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Our Website offers an optional service in where you may elect to email others with information about you use of the Website and invite them to use the Website as well. By using this email service you release us from liability for any information exchanged by way of email as the exchange and reply to email and messages remains the responsibility and understanding of the two people or groups who are making the exchange and not us.

General Terms

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Our Legal Terms shall be treated as though it were executed and performed in Texas, The United States and shall be governed by and construed in accordance with the laws of Texas, The United States without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of our Legal Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content in our Website conflicts or is inconsistent with our Legal Terms, our Legal Terms shall take precedence. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The rights of Mechanyx Codeworks under our Legal Terms shall survive the termination of our Legal Terms.

Warranty Statement

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THE WEBSITE AND SOFTWARE ARE PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE WEBSITE OR SOFTWARE.

Generated with permission from TermsFeed Generator.

Mechanyx Codeworks ("us", "we", or "our") operates mechanyx.gg (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at mechanyx.gg

Intended Audience
This Site is only available to individuals who are at least 13 years of age. For individuals in the EU member states and subject to GDPR the Site is only available to those over the age of 16 years of age.

Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number ("Personal Information").

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site as well as various pieces of information about your activity on our Site. ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, chat logs, and other statistics.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We recommend closing your browser regularly as many sites keep cookie information in short term memory or cached and closing your browser will flush some of this left over data and make your experience easier and more secure.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Mechanyx Codeworks has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Auth0
You may have noticed when you sign in that we use a service called Auth0 to sign you in. Auth0 provides us some information when you sign in which we use to make the site function. It is worth reviewing Auth0's privacy policy as well as they may collect additional information when you sign in as well.

Stripe
Stripe is our payment partner and we use their secure infrastructure to power all of our eCommerce features. It is worth reviewing Stripe's privacy policy as well as they may collect additional information when you sign in as well.

Changes To This Privacy Policy
Mechanyx Codeworks may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
Your privacy and identity online are important. Time and again some certain groups have proven that there are people in this world who want to harvest your information as a means to incriminate you or sell you on something. We here at Mechanyx would rather not know more than we need to, and make it a priority to keep your info as private as possible. To that end, and to put our money where our mouth is, we invite you to contact us about any concerns you have regarding our privacy policy. We will happily answer your questions as best we can.

Generated with permission from TermsFeed Generator.

Regarding COPPA

The Children's Online Privacy and Protection Act is a set of US laws designed to protect children under the age of 13 and their interactions with the Internet and various communities on the Internet.

Being that we are a US company (Based out of McKinney, Texas), we are familiar with the regulations under COPPA and while we DO NOT immediately fall under the jurisdiction of COPPA, we still felt it right to articulate our posture with regards to COPPA and how seriously we take children's safety on the Internet.

First and foremost, we are not a site designed or targeted at anyone under the age of 13.

We don't collect any information from any users until they sign up for our platform. During the sign up process we require each user to check a box stating they are over the age of 13, and agree to our Terms of Use, Privacy Policy, and Community Guidelines. Our Privacy Policy explicitly state that Mechanyx.gg "is only available to individuals who are at least 13 years of age. For individuals in the EU member states and subject to GDPR the Site is only available to those over the age of 16 years of age."

Further, we have a field in our sign up process that asks those signing up what their birthday is. We then check the value they entered against the current date to validate if the user is 13 years of age. Any user trying to sign up using a birth date less than 13 years ago is not able to create an account or proceed further.

2. We collect minimal PII data. Very minimal PII data.

Seriously - we only log a username that the user picks on their own, and a token from our authentication partner Auth0 (see below). No full names. No addresses. No geographic data. Just a user name. Further, we give each user a unique hash which we use to identify them with. It's the case that in many of our data entries no record exists of the user beyond a hash of jumbled letters and numbers.

Some features of Mechanyx.gg are driven by text messages. In which case we collect a phone number and store it along side the user's unique hash. Again this user hash simply ties back to a token and the user's username. No other personally identifiable information (PII) is stored adjacent to this data.

During checkout for ToTheCause contributions and other payment flows on Mechanyx.gg, you are asked to provide an email address for receipts. This information is stored so we can send you a receipt. Causes and those using ToTheCause are also able to see this email address by way of Stripe's dashboard. It is expressly forbidden by our Terms of Use for anyone using ToTheCause or any other services of Mechanyx.gg which allow access to your email to sell, distribute, or otherwise export said address for use anywhere else.

Naturally we expect everyone who uses ToTheCause to adhere to these rules - but we're also not dumb. If you feel a Cause or user of Mechanyx.gg is using your email address or any other personal information for purposes that are not in line with our Terms of Use, please let us know. We take this issue very seriously and those found to be breaking our Terms of Service are subject to civil and possibly criminal penalties.

3. We never distribute data.

Ever. We don't run ads. We don't sell data. We don't give data away for any reason at any time. User privacy is one of the most important aspects of our business.

We do use two third party services: specifically Auth0 (A well known authentication service which we use to authenticate our users) and Stripe (a well-known payment processing platform).

Auth0 collects their own sets of data for the purposes of authenticating their users and providing functionality to us - but we don't store any personally identifiable information from Auth0 beyond simply a basic user token which is given to us for the purpose of identifying someone who signs into our site.

This token does not contain any names or other personally identifiable information - and it is only ever stored alongside the user's username and their unique user hash.

It's worth noting that Auth0 when authenticating a user will send us a packet of information with other information in it such as the user's reported first and last name. But we do not store this information anywhere in our servers, and we never distribute it to third parties or anyone outside of our team.

Stripe collects payment information for the purposes of validating and processing a transaction. In this case personally identifiable information such as the customer's name and card information is stored securely on Stripe's servers.

For the purposes of legal compliance, we do keep a record of every transaction made on our platform along with the name of the person given to us when the transaction is made on our site. As part of the transaction flow, we include a checkbox that explicitly asks the customer if they are over 18 and are legally allowed to purchase the items they are purchasing.

All of this transaction information is kept in our secured and encrypted databases and we do not distribute this information with anyone.

We encourage you to review both Stripe and Auth0's privacy policies individually as their data collection methods and reasons will differ from our own.

How to delete your information

Should you wish to delete your information you can do so using the "Delete your Account" section under account settings. Because Mechanyx.gg deals with money and people's livelihood in some cases we want to be extra cautious when deleting accounts. Ergo there is a small process to getting your account deleted securely and safely.

First things first you'll need to enter your username in the form to confirm. We will then send an email to the email that is registered with your social sign-in (i.e. the email you use to get into FaceBook or Google) to confirm.

You will have 30 days to respond to this email and confirm your account needs deleting. If after 30 days you don't respond we will close the case and you'll have to submit the request again using the form below. Bear in mind you might have to do some account recovery/reset your password for the email on file if its an old account. You may also need to check your spam folder.

Our Company is “Mechanyx Codeworks Incorporated” which includes “Mechanyx.gg”. This Article 12 GDPR Privacy Policy exists In addition to our normal Privacy Policy and exists to clarify a number of points for the purposes of GDPR and will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
• How to delete your information

What data do we collect? Our Company collects the following data:

1. Personal identification information (Name, email address, phone number, etc.)

2. Log and Performance Data such as IP addresses, what browser you used to access Mechanyx.gg, the time you accessed it, and what page you accessed

3. Transaction data for donations, subscriptions, and other eCommerce/money-related interactions you have on the site. This data includes the transaction amount, the name you put on the donation, the email address you use to make the donation (for the purposes of sending you a receipt and updates about your transaction). We retain this information as a means to mitigate fraud and as a measure to ensure that Mechanyx.gg is not used for any wrongful or illegitimate purposes.

4. Chat logs and transcripts of information you send between users and within communities on Mechanyx.gg. It’s worth noting that since this information is viewable by other users of the site (Whether it’s just one person or many people) that this information is public. Mechanyx.gg and it's parent company Mechanyx Codeworks Incoroporated reserves the right to keep these logs indefinitely for the purposes of mitigating and preventing cyber-bullying, abuse, and otherwise harmful behavior that may arise from these types of chat and community interactions.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

1. Register for a free Mechanyx.gg account.

2. Sign up for the various features and services offered through Mechanyx.gg

3. When you sign in using a social media account such as Google or Facebook

4. When information is passed to us by one of our vendors during an interaction that involves both features of Mechanyx.gg and the vendor's platform.

How will we use your data?

Our Company collects your data so that we can:

1. Allow you to interact with the various services and features of Mechanyx.gg

2. Allow you to safely and securely process donation, subscription, and other eCommerce/money-related transactions relating to your use of Mechanyx.gg

3. Allow you to communicate with the wider user-base and communities available on Mechanyx.gg

Marketing

Mechanyx.gg does not share any user or user-generated information with any other third party for the purposes of marketing, advertising, or for profit/financial gain (selling user data).

Information shared with 3rd Party Vendors

When Our Company processes a donation, subscription, or other type of transaction, it may send your data to, and also use the resulting information from, our third party payment-processing platform Stripe to allow the transaction to continue an to prevent fraud. We encourage yo to review Stripe's Privacy Policy and relevant GDPR materials for a better understanding of how they process your data.

When you sign into Mechanyx.gg information is sent to our authentication vendor Auth0 for the purposes of verifying your identity and signing you in securely. We encourage yo to review Auth0's Privacy Policy and relevant GDPR materials for a better understanding of how they process your data.

How do we store your data?

Our Company securely stores your data using cloud hosting technology provided by Microsoft Azure and Amazon Web Services.

Both companies have in place industry-standard security practices in their various data centers and data storage locations.

In addition all information, databases, traffic, and data sent to-and-from Mechanyx.gg is encrypted using industry-standard measures and methods.

Our Company will keep your general/user account data until you delete your account. Once you initiate an account deletion request we will delete your user account and all related data except information detailed below:

Our Company will keep all transaction, donation, and other eCommerce/money-related interactions data indefinitely for the purposes of preventing fraud and as a measure to ensure that Mechanyx.gg is not used for any wrongful or illegitimate purposes.

Our Company will keep all chat logs and transcripts of information you send between users and within communities on Mechanyx.gg for a period of ten (10) years for the purposes of mitigating and preventing cyber-bullying, abuse, and otherwise harmful behavior that may arise from these types of chat and community interactions.

Once this time period has expired, we will delete your data using an automated system that detects log data age and deleting data above the 10 year threshold.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +1 682 288 8322

Or email us at: contactus@mxcw.us

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

1. Keeping you signed in

2. Understanding how you use our website

3. Allowing Mechanyx.gg and its various features to function properly



What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

1. Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 August 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: contactus@mxcw.us

Call us: +1 682 288 8322



How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office found at https://www.dataprotection.ie/

How to delete your information

Should you wish to delete your information you can do so using the "Delete your Account" section under account settings. Because Mechanyx.gg deals with money and people's livelihood in some cases we want to be extra cautious when deleting accounts. Ergo there is a small process to getting your account deleted securely and safely.

First things first you'll need to enter your username in the form to confirm. We will then send an email to the email that is registered with your social sign-in (i.e. the email you use to get into FaceBook or Google) to confirm.

You will have 30 days to respond to this email and confirm your account needs deleting. If after 30 days you don't respond we will close the case and you'll have to submit the request again using the form below. Bear in mind you might have to do some account recovery/reset your password for the email on file if its an old account. You may also need to check your spam folder.

Welcome to Mechanyx.gg! We're glad to have you. We're a community of gamers, content creators, eSports junkies, and so many other types of people from different walks of life. We're about empowering those rising up in the eSports world and shortening the path to making professional gaming a happy and fruitful livelihood.

Being that we are a community, we wanted to make sure we outline a few guidelines so that everyone can have a good time and get the most out of this platform.

First and foremost, keep it legal

Like many other platforms, we allow for the exchange of information with various groups of people - and to that end it's important that the information being passed is legal to be transmitted and shared. Besides being against the law, any information that is passed through our platform which is illegal is a direct violation of our Community Guidelines as well as our Terms of Use. Those who are found to be transmitting illegal information are subject to termination of their use of our services and possible legal action as outlined in our Terms of Service.

Next, keep it civil and friendly

We're here to have fun and make life easier. And no one likes a killjoy. Therefore, any examples of racist, sexist, ageist, bigitous, hateful, or otherwise rude and misanthropic speech are a violation of our community guidelines - and those found in violation of our community guidelines regarding hate speech are subject to their accounts being terminated permanently.

We realize that this is a very subjective matter and the definitions for each of these terms are quite debatable or may lack clear definition. Therefore we encourage you in the case that you are unsure to submit a community guidelines concern case with our community team.

What to do if you feel our community guidelines are being violated

It may be the case that whilst doing your awesome thing using our platform that you find something isn't quite right. Further, whatever it is you are looking at is a breach of our community guidelines. We are happy to take a closer look at these cases because we want everyone to enjoy and play within these guidelines.

Therefore, if you find something to be in violation of our community guidelines we encourage you to reach out to us and detail what you've found.

Finally, thanks for being here

Here at Mechanyx we have a slogan - "we are here to make cool stuff that people like and use regularly". If you weren't here, if you weren't a part of this amazing community, we wouldn't have a reason for being here. So thanks for stopping by and reading our guidelines, thanks for using our site, and thanks for continuing to be awesome! :)

Competitive play has been the core of eSports since its inception. Further, even before eSports were a thing, competitions existed between athletes, competitors, spirited individuals, and anyone looking to test their skills.

Competition allows us to draw out some of the best emotions in ourselves and push our bodies, minds, and competitive spirits to new levels. Competition shows us what we can do; and sometimes it shows us that we can do things that we previously thought we couldn't do.

But there's a careful balance to be maintained here -- for far too long eSports has been pegged as a place where, on occasion, people get titled, loose their composure, get salty, toxic, and any other myriad of BM and behavior.

At Mechanyx.gg we are just one of a number of growing companies, brands, and organizations seeking to make eSports a place where all are welcome and healthy competition is encouraged -- without all the toxicity and rough stuff as well.

Whenever you engage with anyone on Mechanyx.gg in a competitive capacity, be it in a tournament, league, or somewhere else on our site, you are expected to maintain a non-toxic and level-headed composure.

There's nothing wrong with a little frustration or wanting to compete at your best. But when that frustration begins to affect others and make them targets you aren't helping anyone. In fact you are stepping backwards when the eSports community is moving forward.

We look forward to a day where eSports gets the competitive and healthy reputation it so deserves - and we think outlining these guidelines allows us to be a part of that conversation and work towards putting the salt mines and barrels of toxic waste in eSports behind us.

Refund Policy: Tournaments and Seasons

We’re excited to offer the opportunity for tournament and league organizers to charge tournament and season entry fees as a way to incentivize their players with prize pools and other tournament resources that these fees go towards.

Naturally because our schedules and lives are always in flux there may come time where you need to withdraw from a tournament or season that had an admission fee and would like to receive a refund.

With all this in mind, we wanted to develop a clear and transparent refund policy and give you some insight into how our payment infrastructure works and what we can do from our end.

Since we have partnered with Stripe to do all of our payment processing securely and easily, we have to play within the realm of their infrastructure and regulations.

When an admission fee is collected, typically the money makes its way to the tournament organizer within 3 business days. Until that time the money is held by Stripe in accordance with IRS and federal guidelines.

To that end if you withdraw your entry from a tournament or season within 2 days (48 hours) of your original entry, you can receive an automated refund in the amount that you paid minus the Mechanyx.gg processing fees.

The reason we cannot refund the Mechanyx.gg processing fee is because Stripe charges us (Mechanyx.gg) a processing fee to make the charge to your card. The Mechanyx.gg processing fee that you pay covers the Stripe processing fee that we get charged and gives us a little extra to keep making Mechanyx.gg the best darn eSports platform out there.

After 2 days, it’s up to the league/tournament staff to decide if they want to refund you as the money has transitioned from Stripe to their account in most cases and we (Mechanyx.gg) have no way to refund it at that point. We recommend speaking with the tournament/league staff to see if they can offer you a refund.

Refund Policy: Donations and Subscriptions through ToTheCause

ToTheCause is, to us, the most robust and fair crowdfunding and subscription platform for creators. We strive to make it the “everything” crowdfunding platform which means that we keep striving to add new features that benefit both creators and their audiences.

Being that the contributions you make to your favorite creators are usually charitable in nature we believe we don’t have much grounds to create a refund on such a contribution as it creates an awkward situation and we believe it to be in poor taste.

However creators can still issue you a refund for their donation through their Stripe dashboard if they so choose. We recommend speaking with the creator you contributed to about your situation and see if they can possibly issue you a refund.

If you would like to cancel your subscription to this cause, you can do so using the form below. You will still have access to this Cause\'s subscriber area and content until your subscription runs out.

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